The Dispute Settlement Centre of the Department of Justice is committed to helping people resolve their own disputes.
Their service is free, confidential, quick, easy to use and available across Australia.
The Dispute Settlement Centre of Victoria provides an informal, impartial, accessible, low cost dispute resolution service to all people in Victoria. They deal with a wide range of disputes including business disputes.
They can assist in resolving disputes between individuals, groups or even whole organisations. Services fall into three categories:
- Dispute Advisory Service and referral to other agencies
- Mediation
- Community education
Fee
The service is free. There is no charge for:
- Their Dispute Advisory Service.
- Any information they send out.
- The mediation rooms (they also hire their rooms to provide mediators for a fee).
- Interpreters (on the phone or at mediation).
- The mediators' attendance and time.
However, where they are assisting large organisations to resolve complex internal matters, which may involve many sessions, they may require them to cover expenses.
Confidential
All contact with their service is confidential and is covered by sections 21L-21N of the Evidence Act 1958.
Contact Details
Dispute Settlement Centre
4/456 Londsdale Street, Melbourne 3000 (GPO Box 4113)
Phone: 9603 8370 (Free call, STD areas only - 1800 658 528) between 9.00am and 4.30pm Monday to Friday (except public holidays)
Email:
Broadmeadows Court
Corner Pearcedale Parade & Dimboola Road
PO Box 3235
Broadmeadows Vic 3047
DX 211268
Phone: (03) 9309 1555
Fax: (03) 9309 4686
Registrar in Attendance: Daily
Dandenong Court
Corner Foster & Pultney Streets
PO Box 392
Dandenong Vic 3175
DX 211577
Phone: (03) 9767 1300
Phone Co-ordinator: (03) 9767 1312
Phone Civil: (03) 9767 1366 Fax : (03) 9767 1352
Fax Criminal: (03) 9767 1399
Registrar in Attendance: Daily
Frankston
Fletcher Road
PO Box 316
Frankston Vic 3199
DX 211788
Phone: (03) 9784 5777
Phone Co-ordinator: (03) 9784 5754
Fax: (03) 9784 5757
Registrar in Attendance: Daily
Heidelberg
Jika Street
PO Box 105
Heidelberg Vic 3084
DX 211906
Phone: (03) 8458 2422 (03) 8458 2666
Fax: (03) 8459 7778
Registrar in Attendance: Daily (reopens in May 2002)
Melbourne
233 William Street
GPO Box 882G
Melbourne Vic 3001
DX 350080
Committal Co-ordinator Phone: (03) 9628 7731 Fax: (03) 9628 7733
Criminal Co-ordinator Phone: (03) 9628 8707 Fax: (03) 9628 7808
Criminal Registry Phone: (03) 9628 7829 Fax: (03) 9628 7826
Civil Co-ordinator Phone: (03) 9628 7735 Fax: (03) 9628 7736
Civil Pre-Hearing Conference: Phone: (03) 9628 7860 Fax: (03) 9628 7907
Civil Registry Phone: (03) 9628 7717 Fax: (03) 9628 7728
Family Law Phone: (03) 9628 7873 Fax: (03) 9628 7874
VOCAT Phone: (03) 9628 7856 Fax: (03) 9628 7853
Switchboard Phone: (03) 9628 7777
Registrar in Attendance: Daily
Moonee Ponds
Kellaway Avenue
Moonee Ponds Vic 3039
C/- PO Box 3235
Broadmeadows Vic 3047
Phone: (03) 9370 7111 (03) 9370 7511
Fax: (03) 9370 5067
Registrar in Attendance: Every Thursday morning commencing 9 January 2003
Perin Court
120 Spencer Street
PO Box 14487
Melbourne Vic 3000
DX 210231
Phone: (03) 9611 7600
Fax: (03) 9637 5727
Registrar in Attendance: Daily
(From February 2003 Perin Court will be located at Level 7/436 Lonsdale Street, Melbourne)
Preston
Corner Roseberry Avenue & Kelvin Grove
PO Box 268
Preston Vic 3072
DX 212407
Phone: (03) 9470 2768 (03) 9478 4957
Fax: (03) 9470 3982
Registrar in Attendance: Daily
Ringwood
Ringwood Street
PO Box 333
Ringwood Vic 3134
DX 212456
Phone: (03) 9871 4444
Fax: (03) 9871 4463
Registrar in Attendance: Daily
Sunshine
10 Foundry Road
PO Box 435
Sunshine Vic 3020
DX 212686
Phone: (03) 9300 6200
Fax: (03) 9300 6269
Registrar in Attendance: Daily
Werribee
Corner Duncans Rd & Salisbury Street
PO Box 196
Werribee Vic 3030
Phone: (03) 9741 4288
Fax: (03) 9741 9522
Registrar in Attendance: Daily
Ararat
Corner Barkly & Ingor Streets
PO Box 86
Ararat Vic 3377
Phone: (03) 5352 1081
Fax: (03) 5352 5172
Registrar in Attendance: Monday, Thursday & Friday
Bacchus Marsh
Main Street
PO Box 277
Bacchus Marsh Vic 3340
Phone: (03) 5367 2953
Fax: (03) 5367 7319
Registrar in Attendance: Every Friday commencing 24 January 2003
Bairnsdale
Nicholson Street
PO Box 367
Bairnsdale Vic 3875
DX 214191
Phone: (03) 5153 1000
Fax: (03) 5152 1405
Registrar in Attendance: Daily
Ballarat
100 Grenville Street
PO Box 604
South Ballarat Vic 3350
DX 214276
Phone: (03) 5336 6200
Fax: (03) 5336 6213
Registrar in Attendance: Daily
Benalla
Bridge Street
PO Box 258
Benalla Vic 3672
DX 214472
Phone: (03) 5761 1400
Fax: (03) 5761 1413
Registrar in Attendance: Monday, Tuesday, Thursday & Friday
Bendigo
71 Pall Mall
PO Box 930
Bendigo Vic 3550
DX 214508
Phone: (03) 5440 4140
Fax: (03) 5440 4174
Registrar's Assistant Phone: (03) 5440 4114
Registrar's Assistant Fax: (03) 5440 4161
Phone Co-ordinator: (03) 5440 4110
Registrar in Attendance: Daily
Castlemaine
Lyttleton Street
PO Box 92
Castlemaine Vic 3450
Phone: (03) 5472 1081
Fax: (03) 5470 5616
Registrar in Attendance: Tuesday & Wednesday
Cobram
Corner. Punt Road & High Street
Cobram
C/- Box 607
Shepparton Vic 3630
Phone: (03) 5872 2639
Fax: (03) 5871 2140
Registrar in Attendance: Wednesday
Colac
Queen Street
PO Box 200
Colac Vic 3250
DX 215272
Phone: (03) 5231 5455
Fax: (03) 5232 1054
Registrar in Attendance: Monday, Wednesday & Friday
Corryong
Jardine Street
Corryong
C/- Box 50
Wodonga Vic 3690
Phone: (02) 6024 2276
Registrar in Attendance: Court Days
Dromana
Codrington Street
PO Box 105
Dromana Vic 3936
Phone: (03) 5984 7400
Fax: (03) 5984 7414
Registrar in Attendance: Monday, Wednesday & Thursday
Echuca
Heygarth Street
PO Box 76
Echuca Vic 3564
Phone: (03) 5482 1006 (03) 5482 1222
Fax: (03) 5482 5597
Registrar in Attendance: Daily
Geelong
Railway Terrace
PO Box 428
Geelong Vic 3220
DX 216046
Phone: (03) 5225 3333
Fax: (03) 5225 3392
Registrar in Attendance: Daily
Hamilton
Martin Street
PO Box 422
Hamilton Vic 3300
DX 216376
Phone: 5572 2288
Fax: 5572 1653
Registrar in Attendance: Daily
Hopetoun
C/- Shire Offices, Shire of Karkarooc
75 Lascelles Street
Hopetoun
C/- Box 111
Horsham Vic 3400
DX 216519
Registrar in Attendance: Court Days
Horsham
Roberts Avenue
PO Box 111
Horsham Vic 3400
DX 216519
Phone: (03) 5362 4444
Fax: (03) 5382 1578
Registrar in Attendance: Daily
Kerang
Victoria Street
PO Box 77
Kerang Vic 3579
Phone: (03) 5452 1050
Fax: (03) 5452 1673
Registrar in Attendance: Monday & Court days
Korumburra
Bridge Street
PO Box 211
Korumburra Vic 3950
Phone: (03) 5655 1766
Fax: (03) 5658 1468
Registrar in Attendance: Monday, Wednesday & Thursday
Kyneton
Hutton Street
PO Box 20
Kyneton Vic 3444
Phone: (03) 5422 1832
Fax: (03) 5422 3634
Registrar in Attendance: Monday, Thursday & Friday
Mansfield
Corner High & Highett Street
PO Box 105
Mansfield Vic 3722
Phone: (03) 5775 2672
Fax: (03) 5775 3003
Registrar in Attendance: Wednesday
Maryborough
Clarendon Street
PO Box 45
Maryborough Vic 3465
Phone: (03) 5461 1046
Fax: (03) 5461 4014
Registrar in Attendance: Monday & Tuesday
Mildura
Deakin Avenue
PO Box 5014
Mildura Vic 3500
DX 217506
Phone: (03) 5023 0519 (03) 5023 0510
Fax: (03) 5021 1794
Registrar in Attendance: Daily
Moe
Lloyd Street
PO Box 87
Moe Vic 3825
DX 217629
Phone: (03) 5127 4888 (03) 5127 4990
Operations Support Phone: (03) 5127 2949 Fax: (03) 51278700
Co-ordinator Phone: (03) 5127 4817 Fax: (03) 5127 8780
Registrar in Attendance: Daily
Morwell
Commercial Road
PO Box 687
Morwell Vic 3840
DX 217729
Phone: 5134 2666
Fax: 5134 8402
Registrar in Attendance: Daily. The Morwell Court complex will be closed as of 1 January 2003 pending the building of a new court complex.
Morwell sits as a County Court only, although the Registrar performs many Magistrates' Court functions
Myrtleford
Myrtle Street
Myrtleford Vic 3737
Phone: (03) 5752 1868
Fax: (03) 5752 1981
Registrar in Attendance: Friday
Nhill
110 MacPherson Street
PO Box 8
Nhill Vic 3418
Phone: (03) 5391 1207
Registrar in Attendance: Court Days
Omeo
Shire Offices, Main Street
Omeo
C/- Box 367
Bairnsdale Vic 3875
DX 214191
Registrar in Attendance: Court Days
Orbost
Wolsley Street
Orbost
C/- Box 367
Bairnsdale Vic 3875
DX 214191
Phone: (03) 5154 1328 - Court days only
Registrar in Attendance: Court Days
Ouyen
Shire Offices, Oke Street
Ouyen
C/- PO Box 5014
Mildura Vic 3500
Phone: (03) 5023 0519 (C/- Mildura Court)
Registrar in Attendance: Court Days
Portland
67 Cliff Street
PO Box 374
Portland Vic 3305
DX 218354
Phone: (03) 5523 1321
Fax: (03) 5523 6143
Registrar in Attendance: Monday, Tuesday & Wednesday
Robinvale
George Street
Robinvale
C/- Box 5014
Mildura Vic 3500
Phone: (03) 5026 4567
Registrar in Attendance: Court Days
Sale
Foster Street (Princes Highway)
PO Box 351
Sale Vic 3850
DX 218574
Phone: (03) 5144 2888
Robing Room Phone: (03) 5144 1984
Fax: (03) 5144 7954
Registrar in Attendance: Daily
Seymour
Tallarook Street
PO Box 235
Seymour Vic 3660
Phone: (03) 5735 0100
Fax: (03) 5735 0101
Registrar in Attendance: Daily
Shepparton
High Street
PO Box 607
Shepparton Vic 3630
DX 218731
Phone: (03) 5821 4633
Fax: (03) 5821 2374
Registrar in Attendance: Daily
Stawell
Patrick Street
PO Box 179
Stawell Vic 3380
Phone: (03) 5358 1087
Registrar in Attendance: Tuesday & Wednesday
St Arnaud
Napier Street
St Arnaud
C/- PO Box 111
Horsham Vic 3400
Phone: (03) 5495 1092
Registrar in Attendance: Thursday
Swan Hill
Curlewis Street
PO Box 512
Swan Hill Vic 3585
Phone: (03) 5032 1352
Fax: (03) 5033 1955
Registrar in Attendance: Tuesday, Friday & Court Days
Wangaratta
Faithfull Street
PO Box 504
Wangaratta Vic 3677
DX 219436
Phone: (03) 5721 0900
Fax: (03) 5721 5483
Registrar in Attendance: Daily
Warrnambool
Corner Timor & Gillies Streets
PO Box 244
Warrnambool Vic 3280
DX 219592
Phone: (03) 5562 2444
Fax: (03) 5561 1403
Registrar in Attendance: Daily
Wodonga
5 Elgin Blvd
PO Box 50
Wodonga Vic 3690
DX 219762
Phone: (02) 6043 9000
Fax: (02) 6043 7004
Registrar in Attendance: Daily
Wonthaggi
Watt Street
PO Box 104
Wonthaggi Vic 3995
Phone: (03) 5672 1071
Fax: (03) 5672 4587
Registrar in Attendance: Tuesday, Friday & Court Days
Source: www.justice.vic.gov.au